return &rufund policy
At Ahmad Bilal, we want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, you may request a return or refund.
Return Eligibility
- The product must be unused and in its original condition.
- A return request should be made within 7 days of delivery.
- You may need to provide photos or videos of damaged or incorrect items.
Non-Returnable Items
Products that have been used, damaged after delivery, or are not in their original condition may not be eligible for return or refund.
Refund Process
Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund. Approved refunds will be processed through the available payment method.
Damaged or Wrong Product
If you receive a damaged, defective, or wrong item, please contact us as soon as possible with your order details and supporting photos/videos.
Contact Us
For return or refund requests, please contact Ahmad Bilal through the contact details provided on our store.